Refund policy

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All Fluffer Pros apparel is made to order, printed just for you when you place your order. Because of this, we’re unable to accept returns or exchanges for buyer’s remorse, sizing issues, or “changed my mind” situations — please double check our size chart before ordering.

Defects & Errors

If your item arrives damaged, defective, or misprinted, or if we sent you the wrong item, we’ve got you covered. Contact us at flufferpros@gmail.com within 30 days of delivery with your order number and a photo of the issue. We’ll send a free replacement or issue a full refund — your choice.

Order Cancellations

Since production starts fast, cancellations can only be honored within 24 hours of purchase. Email us right away at flufferpros@gmail.com if you need to cancel.

Lost or Delayed Packages

Not our fault, but we’ll help — reach out and we’ll work with the carrier to track it down or make it right.

Questions?

Email flufferpros@gmail.com and we’ll get you sorted.